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Shipping Policy

At THiiNK Printers, we aim to provide fast and reliable shipping to ensure your products arrive as quickly as possible. Please review the following shipping details carefully.

 

1. Order Processing Time

 

  • Same-Day Shipping: Orders placed by 2:00 pm (Eastern Time) on business days (Monday-Friday) will ship the same day for all in-stock items. Orders placed after 2:00 pm or on weekends and holidays will be processed on the next business day.
  • Shipping Delays: If we are unable to ship your order within five business days due to stock or other issues, we will contact you with updates.

 

2. Shipping Methods

 

Most items are shipped from our Rotterdam, NY office using UPS Groundor FedEx Ground. We strive to offer fast delivery times, especially for customers located in the northeastern U.S.

 

3. Shipping Times by Region

 

Because of our centralized location in Rotterdam, NY, most orders shipped via UPS Ground to the following areas typically arrive in one business day:

 

  • New York
  • New Jersey
  • Eastern Pennsylvania
  • Vermont
  • New Hampshire
  • Massachusetts
  • Connecticut
  • Rhode Island
  • Delaware
  • Southern Maine

 

For all other locations, shipping times may vary based on your distance from our warehouse and current carrier shipping volumes.

 

4. Payment and Shipping

 

  • Credit Card Payments: Orders paid with a credit card will be processed and shipped as quickly as possible, typically the same day if the order is placed by 2:00 pm (Monday-Friday).
  • Check or Money Order Payments: Orders paid via check or money order will ship once payment has cleared our bank. Please allow additional time for these orders to be processed.

 

5. Shipping Costs

 

Shipping costs will be calculated and displayed at checkout based on your location and the weight of the items purchased.

 

6. Order Tracking

 

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to follow your package through UPS or FedEx’s tracking system.

 

7. Shipping Restrictions

 

We currently ship to addresses within the United States. We do not offer international shipping at this time.

 

8. Contact Us

 

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

 

THiiNK Printers

[email protected]

Phone: 518-372-3995

2215 Central Avenue
Schenectady, NY 12304